Frequently Asked Questions

Where is U Street Music Hall located?

Halfway between the blocks of 11th and 12th, and U Street Northwest. 1115 U Street NW, Washington, D.C. Look for the black awning.

How can I purchase tickets for U Street Music Hall?

Advance tickets are available via Eventbrite unless otherwise noted. Advance ticket sales end one hour before doors open. Fans ages 18-20 must purchase an advance ticket for Friday and Saturday night late shows. Additional tickets will be available at the box office the night of each show if a show is not sold out, on a case-by-case basis. Our box office is only open when our venue is open.

I purchased advance tickets via Eventbrite, but cannot attend the show. I am giving the tickets to a friend of mine, but my name is on the will call list. How can I change my name on the will call list to my friend’s name?

We cannot process will call name changes. If you’d like to release your tickets to a friend, send them an unaltered photo of your government-issued photo ID, as well as your Eventbrite confirmation email. With these two documents, they’ll be able to claim your ticket at will call. Please note that for certain shows tickets are non-transferrable. Any applicable restrictions will be noted on the ticket purchase page.

What type of payment does U Street Music Hall accept?

U Street Music Hall’s box office and bars accept cash and credit cards. For your convenience, an ATM is located inside the club.
If you’d like to pay your bar tab from your phone, we’ve partnered with a payment app called Rooam. Check it out.

How old do you have to be to attend shows at U Street Music Hall?

Select live shows presented by U Street Music Hall and all live shows presented 9:30 Club are all-ages. Club nights presented by U Street Music Hall Sunday through Thursday are typically ages 18 and up. For late shows on Friday and Saturday nights, shows are generally 21+ unless detailed otherwise on our website. The age policy for a particular show will be posted on our website calendar.

Do I need an ID to enter the venue?

For any show that is not billed as “all ages,” a valid, non-expired, government-issued photo ID is required for entry and for purchasing and drinking alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.

Does U Street Music Hall have seats?

A very limited amount of bar seating is available in the club. If you would prefer to sit due to a medical condition or other reason, please ask to speak with a manager and we can arrange accommodations.

Is U Street Music Hall accessible to patrons with disabilities?

Yes. U Street Music Hall has elevator access for patrons with disabilities. Please check in at the front door the night of any show and a staff member will contact a manager to give you access to the elevator entrance.

A show I want to attend is listed as “free for 21+” before a certain time. I am over 21. Should I buy an advance ticket?

Buying an advance ticket guarantees you entry to a show. Free entry is subject to availability. Some shows do sell out before the event starts or after doors have opened, in which case only advance ticket holders are allowed in.

Is your sound system that good?


Is there a dress code?

Absolutely not.

Do you have a coat check?

We have a seasonal coat check. Patrons may check their coats at $2 per item. There is a $5 fee for any lost coat check tickets.

Are you near the Metro?

We’re a block from the U Street/Cardozo Metro station – use the 13th & U St. exit, turn around at the top. of the escalator, and we’re on the next block after Ben’s Chili Bowl.
Last Trains from the U Street station run at the following times every day of the week.
Branch Ave- 11:50 p.m.
Huntington- 11:52 p.m.
Greenbelt- 12:21 a.m.
There is no Red Line transfer possible at these times, so plan to leave earlier if you need a transfer.
Due to WMATA’s SafeTrack program, consider alternative transportation options when heading home on Friday or Saturday night. You can read here about SafeTrack surges which may affect your travel.

Is parking available?

We encourage patrons to use public transportation. U Street Music Hall has partnered with Spot Hero, where you can find and pay for parking in advance. To purchase a parking pass next to U Street Music Hall, go to U Street Music Hall’s page at Spot Hero.

What is your photo/video/audio policy?

Recording policies are at the bands’ discretion and change night to night. No photos/video/audio recording is allowed during DJ events.

Where can I find the most current information about upcoming shows at U Street Music Hall?

Shows will be announced on our Facebook, Twitter, and website once confirmed. A full listing of our confirmed shows will be available on our website. You can also sign up for our email list on our website to be notified about upcoming events.

Is U Street Music Hall hiring?

If you’re interested in working at U Street Music Hall, please submit a resume via email to

I would like to DJ at U Street Music Hall. Where can I send my demo?

Please send all demos to

I would like to hold a private event at U Street Music Hall. Whom should I contact?

For private event inquiries, please fill out this form